Terms of Service


These Terms of Service shall also govern any agreements entered into between D1AL LLC and the customer identified in the service agreement to which the customer will sign before receiving such service.   All customers will sign a service agreement with D1AL LLC before being granted use of D1AL LLC’s software and other services.


D1al reserves the right to discontinue its product and or service, if, in the sole opinion of D1al, its products and or services are being used in an unacceptable or inappropriate manner.  D1al reserves the right to terminate this Agreement at any time; Customer may terminate this Agreement upon thirty (30) days written notice to D1al and Customer shall remain liable for all outstanding fees or charges for services rendered through the date of termination.


The account information and phone numbers uploaded to D1al from any customer is the exclusive property of said customer and cannot be shared by D1al in any form with any other person or entity, except as required by law or Court Authority.


Data older than thirty (30) days cannot be accessed and the customer is strongly encouraged to back up important data.


D1al’s total liability shall be limited to the amount of payment for product and or services received from customer during the calendar month such alleged liability arose and in said event, D1al’s liability shall be for negligence only, as limited herein.  D1al shall in no event be liable for any incidental, indirect, special, consequential or punitive damages, including, but not limited to loss of use, lost profits, revenue or goodwill.    D1al shall not be liable for any failure of performance due to causes or circumstances beyond D1al’s control; nor shall D1al be liable for any for any act or omission of any other person or company furnishing any portion of a product or service.


D1al will expend every reasonable effort to maintain its area code and time zone database current; however, customer recognizes that area codes can change time zone affiliation and that customers can port numbers.


Customer agrees to use the products or services provided by D1al in accordance with all applicable International, Canadian, Federal, State and local statutes, rules and regulations, including, but not limited to, the FDCPA and the TCPA.  Customer will defend, indemnify and save harmless D1al for all damages, costs attorney fees incurred in the use of D1al’s products or services.  This provision of this agreement shall survive termination of this agreement.


This Agreement may not be changed except by a writing signed by both parties hereto.


This Agreement contains the entire agreement between D1al and Customer.  No other representations, promises or inducements, written or verbal, have been made which are not set forth in this Agreement.


This Agreement and each and every term and provision hereof, shall be construed in accordance with the laws of the State of New York, without regard to its principles concerning conflicts of laws.  If any provision of this Agreement shall for any reason be invalid or unenforceable, such invalidity or unenforceability shall not affect any other provision hereof, but this Agreement shall, in such event, be construed as if such invalid or unenforceable provision had never been contained herein.



Refund Policy


D1AL LLC is a software company and provides a service.   D1AL does not issue refunds for services rendered.   



Privacy Policy


D1AL LLC (also referenced below as “we”) respects your right to privacy and is presenting you with this Privacy Notice to describe the financial and nonpublic personal information we collect about you, and our privacy practices relating to such information and how those practices relate to the disclosure, protection and use of your personal nonpublic information (your “Customer Information”). Please carefully read this Privacy Notice.


Information Collection

We collect Customer Information about you from the following sources:
Information we receive from you on applications or forms. This information may include:

        • Your name

        • Address

        • Telephone number

        • Other relevant information that you provide

     • Internet Protocol (IP) address and domain name used (an IP address is a numerical identifier assigned to your Internet Service Provider or directly to your à computer)
        • Type of browser used
        • Date and time that you visited this site
        • Web pages or services that you accessed at this site.

Information we receive about your account transactions with us, our affiliates, or others including the original creditors. This may include information such as:

        • Account balance

        • Payment history
        • Account activity

Information we receive from the consumer reporting agencies (such as credit scores and history) and other information relating to your creditworthiness.



Sharing & Use of Your Information:

We do not use Customer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.

We do NOT share Customer Information we have obtained about you with affiliates or non-affiliated third parties except to the extent necessary to aid us in servicing or managing your account(s) in the ordinary course of our business, such as:
             • to companies to whom we may assign your account for servicing;
             • to companies that provide mailing services to us; and
             • to service providers that help us administer our database containing your account.



Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.




Cookies are small text files placed on your computer, often without your knowledge, while visiting certain sites on the Internet used to identify your computer. For example, cookies are used by some sites to greet you personally, to post a list of your favorite books to purchase, to remember what you had in your shopping basket the last time you visited. You can refuse a cookie or delete a cookie file from your computer by using any of the widely-available methods. We do not use cookies on this site.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html .




We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


Collection of sensitive information (such as credit card data), is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.



Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (833) 321-3125 or via email.


Update Revision: 2018.06
Effective: June 28TH, 2018